Terms and Conditions
This agreement applies between you, the User of this Website, and DuoAI, the owner of this Website. Your agreement to comply with and be bound by Clauses 1, 2, 4–11, and 15–25 of these Terms and Conditions is deemed to occur upon your first use of the Website. Clauses 3 and 12–14 apply only to the sale of Services. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.
No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer, and our acceptance of that offer is deemed to occur upon us sending a confirmation email to you indicating that your order has been accepted.
1. Definitions and Interpretation
In this Agreement, the following terms shall have the following meanings:
- "Account": Collectively refers to the personal information, payment information, and credentials used by Users to access Paid Content and/or any communication System on the Website.
- "Content": Any text, graphics, images, audio, video, software, data compilations, and any other form of information capable of being stored in a computer that appears on or forms part of this Website.
- "Facilities": Any online facilities, tools, services, or information that DuoAI makes available through the Website either now or in the future.
- "Services": Refers to the services available to you through this Website, specifically use of the DuoAI proprietary e-learning platform.
- "Payment Information": Any details required for the purchase of Services from this Website. This includes, but is not limited to, credit/debit card numbers and bank account numbers.
- "System": Refers to any online communications infrastructure that DuoAI makes available through the Website, including but not limited to web-based email, message boards, live chat facilities, and email links.
- "User" / "Users": Any third party that accesses the Website and is not employed by DuoAI and acting in the course of their employment.
- "Website": The website that you are currently using (duoai.app) and any sub-domains of this site unless expressly excluded by their own terms and conditions.
- "We/Us/Our": Refers to DuoAI, a company incorporated in the United States with company registration number [123456], located at [Address].
2. Age Restrictions
Persons under the age of 18 should use this Website only with the supervision of an adult. Payment Information must be provided by or with the permission of an adult.
3. Business Customers
These Terms and Conditions also apply to customers procuring Services in the course of business.
4. Intellectual Property
4.1 All Content included on the Website, unless uploaded by Users, is the property of DuoAI, our affiliates, or other relevant third parties. Such material is protected by applicable U.S. and international intellectual property and other laws.
4.2 You may not reproduce, copy, distribute, store, or re-use material from the Website unless indicated on the Website or given our express written permission to do so.
5. Third-Party Intellectual Property
5.1 Unless otherwise expressly indicated, all Intellectual Property rights in product images and descriptions belong to the manufacturers or distributors.
5.2 You may not re-use such material unless given express written permission by the relevant manufacturer or supplier.
6. Fair Use of Intellectual Property
Material from the Website may be re-used without written permission where exceptions detailed in U.S. Copyright Law apply.
7. Links to Other Websites
This Website may contain links to other sites. DuoAI assumes no responsibility for the content of such websites.
8. Links to this Website
You may place a link to the homepage of the Website (duoai.app) without prior permission. Deep linking (links to specific pages) requires our express written permission.
9. Use of Communication Facilities
9.1 When using any communication system on the Website, you must:
- Not use obscene or vulgar language.
- Not submit unlawful or objectionable content.
- Not impersonate others.
- Not use the System for unauthorized mass-communication such as spam.
9.2 DuoAI reserves the right to monitor all communications made to Us or using Our System.
10. Accounts
10.1 To use certain parts of the Website and procure Services, you are required to create an Account.
10.2 You are responsible for keeping your Account details secure.
11. Termination and Cancellation of Accounts
11.1 Either DuoAI or you may terminate your Account. If terminated by DuoAI, you will be notified by email with an explanation.
12. Services, Pricing, and Availability
12.1 We strive to ensure the descriptions of Services match the actual services provided. However, minor variations may occur.
12.4 All pricing is correct at the time of going online. We reserve the right to change prices.
13. Orders and Provision of Services
13.1 Your order constitutes a contractual offer. We may accept or reject your order.
13.4 Payments for the Services are processed according to the method you selected.
14. Refund Policy
We offer a 30-day money-back guarantee. To request a refund, please contact our support team within 30 days of purchase at support@duoai.app
15. Privacy
Your use of the Website is also governed by our Privacy Policy (duoai.app/privacy).
16. How We Use Your Personal Information
We process your personal information in accordance with U.S. data protection laws and the Privacy Policy.
17. Disclaimers
The Website is provided on an "as is" basis. We make no warranties of any kind.
18. Changes to the Facilities and Terms and Conditions
We reserve the right to change the Website, its content, or these Terms and Conditions at any time.
19. Availability of the Website
We do not guarantee that the Website will be free from defects, outages, or faults, and do not provide refunds for downtime.
20. Limitation of Liability
We accept no liability for any direct or indirect loss or damage from the use of the Website.
21. No Waiver
Failure to exercise any right or remedy shall not be construed as a waiver of that right or remedy.
22. Previous Terms and Conditions
In the event of any conflict between these Terms and Conditions and any prior versions, the provisions of these Terms and Conditions shall prevail.
23. Third-Party Rights
Nothing in these Terms and Conditions shall confer any rights upon any third party.
24. Communications
For notices and communication, please contact us via email at support@duoai.app.
25. Law and Jurisdiction
These Terms and Conditions are governed by U.S. law, and you agree to submit to the exclusive jurisdiction of the courts of the United States.